Talk to Us
Question about a roast, an order, a subscription, or whether this will work for you? Send it over. We answer within 2 business days, and most of the time a lot sooner.
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Before you write
A few things we get asked a lot, answered already:
- Order arrived damaged or wrong? Email us within 7 days of delivery and we'll make it right. See the return policy.
- Where's my order? Orders ship within 2 business days and you'll get a tracking link. Check track your order.
- Changing or cancelling a subscription? You can pause, skip, or cancel anytime from your account, no email needed.
- Everything else. The FAQ covers roasts, grind, storage, brewing, and shipping.
Wholesale, retail, press, or partnerships? Use the same address and put the word in the subject line so it gets to the right place fast.